Journal of air transport management 32 20 1e7 title customer service in the aviation industry. To provide context for the study, air travel in the uk increased. Transportation security administration tsa has extensive security guidelines for airport planning, design and construction tsa, 2011. The applicability of the method to airline passenger satisfaction is illustrated through the case of aegean airlines, a star alliance member, which has received. Crisis response perl 2010 states that if your crisis response is off to a rapid start, your chances for reputation damage decrease. An international journal of research, policy and practice. However, there is little information about whether tsa guidelines satisfy. On september 11, 2001, the aviation industry started a new era in. Perceptionsofsafetymanagementandsafetycultureinthe. Ijam addresses major management issues facing the air transport industry today. The journal of air transport management jatm sets out to address, through high quality research articles and authoritative commentary, the major economic. Journal of air transportation university of texas at. This study highlights the importance of brand credi. Journal of air transport management 15 2009 195203.
Compared to fsc, lcc are airlines provide nofrills services at a comparatively low and simpli. Journal of air transport management vol 57, pages 16. A new hybrid simulationbased assignment approach for evaluating airlines with multiple service quality criteria mehdi keshavarz ghorabaee a, maghsoud amiri a, edmundas kazimieras zavadskas b, zenonas turskis b, jurgita antucheviciene b a department of industrial management, faculty of management and accounting, allameh tabatabai university, tehran, iran. Submit to journal directly or download in pdf, ms word or latex. Request pdf journal of air transport management low cost carriers are increasingly attracting a market segment traditionally associated with legacy airlines. Read the role of advanced air traffic management in reducing the impact of aircraft noise and enabling aviation growth, journal of air transport management on deepdyve, the largest online rental service for scholarly research with thousands of academic publications available at. These debates balance the raw economic value of air services against the cost of negative externalities arising from associated emissions. It offers practitioners and academics an international and dynamic forum for analysis and discussion of these issues. The journal offers practitioners and academics a forum for analysis and. Major sectors of the economy such as agriculture, industry, retail trade, public and private services and so on are left highly aggregated. Syntetos this note provides comments on an earlier paper that appeared in the journal of air transport management in 2005 by regattieri et al.
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Journal of airline and airport management is an open access scientific journal. The journal of air transport management jatm sets out to address, through high quality research articles and authoritative commentary, the major economic, management and policy issues facing the air transport industry today. Airports, demonstrates how an environmental quality management system. Journal of airport management henry stewart publications. Does assetlight strategy contribute to the dynamic ef. A management perspective covers the reasoning behind such changes and aempts to forecast the future to a certain degree in terms of how air transportation will evolve.
International journal of aviation management ijam inderscience. A permanent archive is maintained at the university of nebraska at omaha. From theory to applications uniquely merges the institutional and technical aspects of the aviation industry with their theoretical economic underpinnings. The aim of jairm is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with air transport, from the perspectives of three main areas. May 2007 journal of air transport management aris a. It is a little lower than that of the worlds leading airlines, but such fans are growing fast.
The journal of air transport management sets out to address, through high quality research articles and authoritative commentary, the major policy and management issues facing. Multicriteria decisionmaking for complex bundling con. Passenger use of airline social media is expected to increase continuously, and as such, the. Leadership is also particularly important during a. Journal of air transport management vol 47, pages 1240 august. Target customers and behavioral intentions are believed to differ between fsc and lcc. Pdf the routledge companion to air transport management provides a. Journal of air transport management 16 2010 226228 compared to fsc, lcc are airlines provide nofrills services at a comparatively low and simpli. In south korea, jeju air, asiana airlines, and korean air have received likes from 0. The journal of air transport management jatm sets out to address, through high quality research articles and authoritative commentary, the major.
Anne graham from elsevier bibliographic data for series maintained by dana niculescu. Laurino journal of air transport management 53 2016 73e84. Data since the highspeed railroad has completed, the domestic airline marketingof taiwan has faced a strongerchallenger. Air transportation tiaca the international air cargo associationreason for the growth in air cargozderegulation and liberalization of the air cargo industry zglobal interdependence helped by world trade agreements zinternational production and sales of goods and services znew inventory management concepts such as jit and zero stocks znew air eligible commodities. Renzi journal of air transport management 52 2016 90e98 91. Scope, the journal of air transport management jatm sets out to address, through high quality research articles and authoritative commentary, the major. The journal of air transportation concludes its twelfth year of publication with volume 12, number 3. Journal of air transport management 42 2015 167e175. Cost analysis of air cargo transport and effects of. Finally, the volcanic events of april 2010 in iceland served as a reminder to both the tourism and the air transport industries that air service operations can be subject to. Selected articles from this journal and other medical research on novel coronavirus 2019ncov and.
Aip is a federal grant program that provides grants to eligible air ports for capital planning and development, safety and security enhancement, noise abatement, and other nonrevenue generating projects. Read the latest articles of journal of air transport management at, elseviers leading. Papers cover all the major sectors of the industry. The most downloaded articles from journal of air transport management in the last 90 days. Latest issue article collections all issues submit your article. Recent journal of air transport management articles recently published articles from journal of air transport management. About the journal of air transportation addition, the jat is available through interlibrary loan at the university of nebraska at omaha and the transport and telecommunications institute in latvia via accessing the global oclc interlibrary loan network. Contents lists available at sciencedirect journal of air transport management. Transportation security administration tsa has extensive security guidelines for airport planning, design and. Journal of air transport management 4445 2015 34e41. Optimizing flight equencing and gate assignment considering terminal configuration and walking time. Recent journal of air transport management articles elsevier. Lufthansa logistics cargo air freight technik maintenance repair and overhaul lsg skychefs flight catering fig.
Journal of air transport management xxx 2014 1e10 please cite this article in press as. Jats is interested in publishing papers primarily focusing on economics, geography, policymaking, management, marketing, operations, technology, logisticssupply chain management and modelling. Journal of air transport management 16 2010 226228. Journal of air transport management 35 2014 19e28 the u. Issues should be crossdisciplinary for one mode or singledisciplinary for. Download guide for authors in pdf aims and scope the journal of air transport management jatm sets out to address, through high quality research articles and authoritative commentary, the major economic, management and policy issues facing the air transport industry today. Keller, 2001, but has been discussed only theoretically. However, there is little information about whether tsa guidelines satisfy a costbene. Journal of air transport management 24 2012 31e35 systematic risk determinants vary across the regions, that in aggregate account for 80% of global airline business, and across the.
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Pdf the routledge companion to air transport management. The effectiveness of airline crisis management on brand protection. Journal content fixed wing patient air transport during the covid19 pandemic ampa position statement on covid19 neonatal transport and covid19 outbreak. It offers practitioners and academics an international and dynamic. Chow journal of air transport management 35 2014 102e107 103. As will be seen, airlines e while arguably the most important member of the value chain e achieve the lowest.
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Its integrative approach offers a fresh point of view that will find favor with many students of aviation. Lufthansa logistics cargoair freight technik maintenance repair and overhaul lsg skychefs flight catering fig. Elsevier journal of air transport management template typeset. Therefore, it is interesting to examine the applicability of the. Pfc is a locally imposed passenger tax, collected as part of the ticket price by airlines and then handed over to the airports. The journal of transport and supply chain management jtscm seeks to disseminate research results and to support high level learning, teaching and research in the areas of traffic and transportation operations, policy, planning, customer service, warehousing, inventory management, procurement, packaging, materials handling, reverse logistics, demand forecasting, distribution communications. Linking brand commitment and brand citizenship behaviors of airline employees. Read the latest articles of journal of air transport management at sciencedirect. Evolution of the longhaul lowcost model airline strategy, once politically motivated, is now driven in large part by consumer demand in liberalized and deregulated markets leick, 2008. We use a cge model to determine the impact of the euets on fuel prices. Journal of air transport management request pdf researchgate. Journal of air transport management vol 81, october 2019. An assessment of the impacts of inspection times on the airline industrys market share after september 11th jose holguinverasa, ning xub, chandra bhatc acenter for infrastructure, transportation, and the environment, department of civil and environmental engineering, rensselaer polytechnic institute, 110 eighth street. Weikang wang a, fengyi lin b, irene wei kiong ting c, qian long kweh d, wenmin lu e, tzuyu chiu a a department of accounting, yuan ze university, 5 yuantung road, chungli, taiwan, roc b department of business management, national taipei university of technology, taiwan, roc.
A case study of british airways michael grundy, richard moxon the department of air transport, building 115, cran. Fan journal of air transport management xxx 2016 1e9 please cite this article in press as. Most downloaded journal of air transport management. Brand credibility is the cornerstone of brand management in the airline sector balmer, 2012. Customer satisfaction and service quality in the chinese airline industry. Journal of air transport management rg journal impact. The mission of the journal of air transportation jat is to provide the global community immediate key.