Incontrasttothethreecomponentapproachbymaslachetal. These three components are measured by the maslach burnout inventory mbi. She has conducted research in social and health psychology, and is best known as a pioneering researcher on job burnout and as the author of the widely used maslach burnout inventory mbi. What has emerged from all of this research is a conceptualization of job burnout as a psychological syndrome in response to chronic interpersonal stressors on the job. The mbihs is a 22item selfreport questionnaire that consists of three independently scored dimensions emotional exhaustion, depersonalization and a lack of personal accomplishment. Measures have been developed, as have various theoretical models, and research studies from many countries have contributed to a better understanding of the causes. How organizations cause personal stress and what to do about it. Pdf burnout is a prolonged response to chronic emotional and. In the other hand, burnout is the result of increasing negative trends of job and decreasing interest to colleagues. European journal of work and organizational psychology, 11, 403421. This cited by count includes citations to the following articles in scholar. The experience of burnout has been the focus of much research during the past few decades. There was no significant difference concerning the variable age of the 215 respondents and the total population of teachers.
We frame each of the sections in terms of key research questions that have been raised and then summarize the theoretical and empirical responses to them. On the discriminant validity of burnout, depression and anxiety. The concept of burnout and its measurement were broadened to include all employees and not only those who do people work maslach and leiter, 1997. A study on the relationship between teacher self efficacy and burnout.
Experiences of disengagement a study of doctoral students. Christina maslach is professor emerita of psychology at the university of california at berkeley. In order to collect the related data, maslach burnout inventory and teacher. The job demandsresources jdr model was used to examine the relationship between job characteristics, burnout, and otherratings of performance n 146. Job burnout wilmar schaufeli website of wilmar schaufeli. Maslach, 1982, 1998, 2003 is the leading model in the. Measuring job and academic burnout with the oldenburg. In addition, the factorial structure of the maslach burnout inventorygeneral survey mbigs is assessed and the relationship between engagement and burnout is examined. Job burnout is a prolonged response to chronic emotional and interpersonal stressors on the job and is defined here by the three dimensions of exhaustion, cynicism, and sense of inefficacy. However, the mbigs has not yet been validated for people working in a customerservice environment. Efficacy captures the core selfevaluation people make regarding the value of their work and the quality of their contribution.
Evers, andre brouwers the open university, heerlen, the netherlands existential fulfillment and teacher burnout abstract the aim of the current study is to determine the prevalence of burnout in primary educa tion teachers and explore the relationship of personal fulfillment the existence scale. Science and education publishing, publisher of open access journals in the scientific, technical and medical fields. An individuals perception of their ability to excel and perform worthwhile tasks is diminished and they no longer feel of value to the organisation golembiewskietal. As maslach 2011 highlights, there has been a high degree of interest in interventions. Burnout syndrome is most commonly measured with the maslach burnout inventory mbihs. In this paper we present the physician burnout questionnaire phbq, a new op. Valid and reliable survey instruments to measure burnout. The original form of the mbi was constructed by christina maslach and susan e. Christina maslach at university of california, berkeley. The three key dimensions of this response are an overwhelming exhaustion, feelings of cynicism and detachment from the job, and a sense of ineffectiveness and. Burnout is considered to be a longterm stress reaction that particularly occurs among professionals who work with people in some capacitylike teachers, nurses, social workers, or. Although various versions of the mbi have been proposed in order to improve the detection of burnout in different population groups, several authors have. Burnedout individuals simultaneouslyexperience high levels of chronic fatigue, and distance crafti themselves emotionally and cognitively from their work activities. Second, in addition to the maslach burnout inventorygeneral survey mbigs.
A psychometric assessment of the maslach burnout inventory. The maslach burnout inventory mbi is an introspective psychological inventory consisting of 22 items pertaining to occupational burnout. Christina maslach is a professor of psychology and the vice provost for undergraduate education at the university of california, berkeley. Jackson with the goal to assess an individuals experience of burnout. The major purpose of the study was to examine the relationship between teacher self efficacy and burnout. Burnout versus work engagement in their effects on 24hour. We show that the term is used at different times to refer to psychological. First, the concept of burnout that was initially closely linked. Oldenburg burnout inventory is a 16item survey with positively and negatively framed items that covers 2 areas.
The dual pressures of work and family make female doctors less happy and more likely to experience burnout, but. Maslach c schaufelli wb and leiter mp 2001 job burnout annual. The most influential development in terms of scientific exploration of the burnout construct was the development of the maslach burnout inventory mb1 maslach and jackson, 1986. Jun 05, 2016 the experience of burnout has been the focus of much research during the past few decades. In two empirical studies, maslach and pines 1977, 1978 documented the symptom. Within this model, burnout is viewed as a workrelated chronic stress syndrome made up of exhaustion, cynicism, and lack of professional ef. Read full text articles or submit your research for publishing. Therefore, schaufeli, leiter, maslach, and jackson 1997. More recently, maslach and leiter 1997 assumed that engagement. Exhaustion is defined as a consequence of intensive physical, affective, and cognitive strain, that is, as a longterm consequence of prolonged exposure to certain job.
Its presence as a social problem in many human services professions was the impetus for the research that is now taking place in many countries. A reexamination of the burnout measure for many years, burnout has been recognized as an occupational hazard for various peopleoriented professions maslach, 1998, p. With very few exceptions, past attempts to evaluate the construct validate of burnout e. Year 2001 types key publication, publication authors christina maslach, wilmar b. Reduced involvement, on the other hand, refers to losing interest in ones work and feeling that the work has lost its meaning, while. The need for developing a scale that measures burnout in occupational groups other than human service professionals prompted the development of the maslach burnout inventory general survey mbigs schaufeli et al. A study on the relationship between teacher self efficacy. The meaning of employee engagement is ambiguous among both academic researchers and among practitioners who use it in conversations with clients. However, in both its theoretical formulation and its psychometric characteristics it poses some problems. Job demands, job resources, and their relationship with. From teacher burnout to student burnout noushad p p abstract 20072008 originally, burnout was a common work related phenomena resulting of severe stress.